Privacy Policy

We respect your privacy and explain here - in plain language - what we collect, why we collect it, how we use it, and the choices you have.

Last updated: October 20, 2025
Privacy and data protection

Who we are. In this policy, "we", "our", and "us" refer to Sarah Seale Inc operating the website https://sseale.com.

This notice is intended to meet requirements under Canadian privacy law (e.g., PIPEDA). If you are in the EEA/UK, the sections on "International transfers" and "Your rights" also explain additional rights where they apply.

Information we collect

We collect information in three ways: directly from you, automatically from your device, and from service partners who help us operate our business.

Details you provide

  • Name, email, phone number, postal/installation address.
  • Messages you send via forms, chat, email, or phone.
  • Service preferences (e.g., location, timing, property details).
  • Marketing opt‑in choices and communication preferences.

Data collected automatically

  • IP address, device/OS, browser, pages viewed, time on page, and referring URLs.
  • Approximate location (derived from IP) and technical diagnostics.
  • Cookie IDs, advertising IDs, and similar identifiers.

Information from service partners

We may receive limited information from payment processors, call or SMS providers, booking tools, analytics platforms, and advertising networks to confirm transactions, attribute leads, prevent fraud, or measure campaign effectiveness.

How we use information

  • Provide quotes, schedule and deliver services, and manage customer accounts.
  • Respond to questions and provide support.
  • Send service updates and (if you opt in) promotions or newsletters.
  • Improve our website, products, and marketing by analyzing trends and performance.
  • Personalize content or offers based on your interactions.
  • Detect, investigate, and prevent security issues, abuse, or fraud.
  • Meet legal, tax, and record‑keeping obligations.

Cookies & similar technologies

We use cookies, local storage, and similar tools so our site can function (e.g., keeping your session), to remember preferences, and to help us understand how the site is used. You can change your browser settings to refuse some or all cookies; if you do, parts of the site may not work as intended.

Analytics & advertising

We may use analytics to measure site usage and improve content. We may also use advertising tools and call‑tracking/communications providers to attribute leads and understand which campaigns are effective. These partners may set their own cookies or read identifiers to provide their services. Where required, we will request your consent before enabling optional cookies.

When we share information

  • Service providers. Companies that host our site, send emails or SMS, provide analytics, process payments, route calls, or help with support.
  • Legal and safety. If required by law, court order, or to protect our rights, customers, or the public.
  • Business changes. If we sell or reorganize parts of our business, information may transfer as part of that transaction.

Data retention

We keep personal information only as long as needed for the purposes above, and as required by applicable laws and professional obligations. When no longer needed, we anonymize or securely delete it.

Security

We use administrative, technical, and physical safeguards designed to protect personal information. No system is completely secure; if we learn of a breach affecting your information, we will take steps to notify you and regulators where required.

Your choices & rights

  • Access, correct, or update your information.
  • Withdraw consent for optional communications at any time.
  • Ask us to delete information where permitted by law.
  • Opt out of marketing emails by using the unsubscribe link or contacting us.

If you are located in the EEA/UK, you may also have rights to object to certain processing, portability, and to lodge a complaint with your data protection authority.

International transfers

Our service providers may store or process information outside your province or country (including the United States). As a result, your information may be subject to laws of those jurisdictions.

Children's privacy

Our services are intended for adults. We do not knowingly collect personal information from individuals under 18. If you believe a minor has provided us information, please contact us so we can delete it.

Changes to this policy

We may update this notice to reflect changes to our practices or for legal, operational, or regulatory reasons. When we post changes, we will update the "Last updated" date at the top of this page.

Contact us

Sarah Seale Inc

Website: https://sseale.com

Email: info@sseale.com

Phone: (800) 355-1214